Shipping policy
This page explains what happens between placing an order with Rmoatx and receiving your parcel.
Before Your Parcel Leaves
Once payment has been successfully confirmed, we begin preparing your purchase.
Most orders are processed within 1–3 business days. Weekends and public holidays are not included in this timeframe.
When your parcel has been dispatched, shipment details will be provided using the contact information submitted with your order. Tracking information will also be provided where available.
Delivery Choices & Charges
Standard Shipping is available for $5.99 USD, with an estimated delivery time of 15–20 days.
Express Shipping is available for $15.99 USD and provides a priority delivery option where supported by the destination.
The delivery method available to you may depend on your shipping address.
When Standard Shipping Is Free
A merchandise subtotal of $39.99 USD or more qualifies for free Standard Shipping.
This offer applies only to Standard Shipping. Choosing Express Shipping will result in the applicable $15.99 USD shipping charge.
Expected Arrival
Delivery periods shown by Rmoatx are estimates rather than guaranteed arrival dates.
Actual transit times can be affected by the destination, customs procedures, carrier operations, weather, seasonal demand, or circumstances outside our reasonable control.
Checking Your Delivery Details
Please make sure your recipient name, street address, postal code, telephone number, and other delivery information are correct before submitting an order.
Customers are responsible for providing accurate delivery information.
If a parcel needs to be shipped again because incorrect or incomplete information was submitted, additional delivery charges may apply.
International Parcels
Orders shipped internationally may be subject to import duties, taxes, customs procedures, or other charges imposed by authorities in the destination country or region.
Unless expressly stated otherwise, these charges are not included in our shipping fees and are the responsibility of the recipient.
If Something Goes Wrong in Transit
If your parcel is significantly delayed, arrives damaged, or contains an item different from what you ordered, please contact us at:
Include your order number and a clear description of the issue. We may request photographs or other relevant information where reasonably necessary to investigate the delivery.